A glimpse into our minds
MediaCare started when we realised that we were tired of working for bad bosses or less-than-ideal companies. Tired of unfulfilled promises to clients and seeking a better way, we drew on over a decade of experience, a wealth of successful stories, some setbacks, and extensive preparation. Our journey involved thorough research, countless lessons, and a commitment to creating a company that genuinely reflects our passion and values.
We know exactly how to help you succeed
Company mission statement
Media Care Agency is dedicated to seamlessly connecting healthcare providers with the communities they serve. We are steadfast in our commitment to harnessing innovative marketing strategies that magnify the impact of healthcare organizations, forging connections that foster wellness and enhance lives.
Our goal is to elevate brand awareness, ensuring that exceptional healthcare providers do not linger in the shadows due to a lack thereof. In an era where people increasingly turn to the internet to evaluate medical practices and hospitals before scheduling a consultation, we recognize that word of mouth and traditional certifications alone are no longer sufficient.
Company philosophy and vision
At Media Care Agency, our core values revolve around honesty, integrity, and innovation. Operating within the healthcare system, we make a solemn commitment to prioritize our client's needs ahead of our own. We view our clients not merely as business associates but as patients seeking solutions to their challenges.
Our commitment is to consistently provide value, innovation, and measurable success to our clients, establishing a reputation for excellence and influence in the healthcare marketing landscape.
Here's why you shouldn't look beyond MediaCare Agency
We specialize in Healthcare Marketing
All of our clients are within the healthcare industry. We have a broad perspective on healthcare, encompassing primary care, specialty care, oral health, eye health, mental health, holistic health, and more.
Communication always win
Client satisfaction is our priority, and the numbers speak for themselves. Many of our clients choose to renew our services, a testament to the positive experiences they've had with us. While we may not be perfect, our commitment to open and effective communication ensures continuous growth for both parties.
No one likes surprises
Transparency is at the core of our approach. Each client receives a fixed package of services within their monthly marketing plan, eliminating any surprises. Any additional expenditure is communicated and approved by you in advance, ensuring complete transparency in our financial dealings.
We don't hold anyone captive
Do you know how your patients will come back to you because they liked your job? We want the same. You stay because you like what you see, not because you're tied up to us forever. Whether we sign an agreement for 6 or 12 months, you can always get out of it with a 30-day prior notice.
We bring results
Your website is ranked higher in Search Engine, traffic increases, the phone starts ringing, appointments are scheduled and you are getting new customers every month. We meticulously implement our marketing strategy every month because consistent effort is what yields results and sustains them over time.
You do you. We do the rest
Your primary focus should be on your patients' health, while your staff's main priority is delivering exceptional service. We take care of your marketing as experts. We provide you with options whenever a decision is required, empowering you to make informed choices. Rest assured, we'll never burden you with the question of what action to take; that's our responsibility.
We're HIPAA and GDPR Compliant
We're HIPAA and GDPR Compliant
We prioritize the privacy of your clinic and patients. Our team has undergone comprehensive training to ensure GDPR and HIPAA compliance, with certifications in place. This certification is crucial because even a patient's email, when linked with their name, is deemed Protected Health Information (PHI). Sharing such information with a non-compliant marketing agency can lead to legal violations.
Questions & Answers
How does this work?
The first step is scheduling a call to ensure our interests align. If we determine that we can't provide the best results for you, we won't take on your case. Once aligned, we proceed to sign a Non-Disclosure Agreement (NDA) before a second call where we delve into deeper details, asking all the necessary questions to prepare a tailored plan. Following that, we send you a proposal for your review, with or without our assistance. The third call is an onboarding session, where, with a signed agreement, we explain the execution of the plan and determine the frequency of our communication. Afterward, we get to work.
Will you charge me for the calls?
No, charges will only apply once you've officially signed up for the specified service outlined in our agreement. Initial consultations are free of charge, and the proposed plan is yours to keep regardless.
How long is the contract?
Typically, we engage in 6 or 12-month contracts because the true strength of marketing lies in consistency. However, we believe in flexibility, and that's why every agreement includes a 30-day out clause, which, frankly speaking, always takes precedence. We don't want to hold you hostage.
How do I know if my marketing plan is working?
Simply put, results. We deliver tangible outcomes. Given that our marketing strategy is an ongoing journey rather than a one-stop destination, you can expect regular reports—weekly, biweekly, or monthly, depending on the service. Moreover, you'll have a dedicated account manager ready to address any inquiries you may have.
What are the payment options?
Remember when we mentioned being a blend of old-school and the TikTok generation? We accept both Wire Transfers and Crypto Payments. Whatever method suits you, suits us.